Virtual Orthodontic Consultations

Virtual Orthodontic Consultations

Schedule an Online Visit with Your Orthodontist

Due to COVID-19 we’re now conducting virtual consultations with our patients. It is available for both new and existing patients. To book a virtual consultation with us, please click the link below.

What's involved?

It involves a smartphone, two teaspoons, and a second person to take the photos. THAT’S ALL!!

For instruction on how to take “pictures” of your teeth, see this video.
For instruction on how to take “videos” of your teeth, see this video.

The virtual consultation is a virtual meeting between the patient, the orthodontist, and the treatment coordinator from our office. Since we are not able to meet our patient physically–except on an emergency basis–we need our patient to do a little “photo shoot” before the we schedule the virtual consult.

This whole thing may sound odd, but it works really well. We’re finding that virtual consultations are great!

It involves a smartphone, two teaspoons, and a second person to take the photos. If you are doing this on your own, you will need a phone stand (a clear bubble teacup cut in half, for example, would work) to take video.

We also require patient to filled out the new patient form and medical history form as they would when they go to any clinic. If anything here is not clear, then please contact us at pacificwestorthodontics@gmail.com.

What does it cost?

The initial virtual consultation is free.

With this FREE consultation, patient gets to learn more about their oral condition and how the treatment works.

It does not cost the patient anything. The initial virtual consultation is free. All the patient needs to do is to meet with us online for a 30-minute meeting from the comfort of patient’s home.

With this FREE consultation, patient gets to learn more about their oral condition and how the treatment works. They hear about which appliance is probably better for that particular patient and why, the duration of treatment and the estimated cost of the treatment.

Potential patients can also ask any other questions they might have before proceeding with treatment. Here’s how it works.

During the 30-minute virtual consultation the patient will do the following:

  • Meet the orthodontist and treatment coordinator.
  • Go over the conditions of the teeth based on the photo/video submitted.
  • Hear about the treatment options, the main three types of braces (braces, Invisalign and lingual braces).
  • Discuss the duration of the treatment.
  • Receive an estimated cost of the treatment.
  • Learn about current technology we use to speed up your treatment as well as how we handle pain management.
  • Discuss payment options that fit the patient’s budget
  • Have an opportunity to ask questions.

What happens during the virtual consultation?

Based on the information, picture/ video you provided, we will go over the treatment plan, option, treatment duration and different payment options.

To see a video, please click here

After the consultation, we will send a summary of the consultation with contact information so the patient has all the information we covered.

When all of the questions are answered and the patient is ready to go ahead with the treatment both physically and financially, we will book them in for a full-mouth, oral record, and start the treatment.

What happens after the virtual consultation

We will send a summary of the consultation so the patient has all the information.

When the patient is ready to go ahead with the treatment, we will book them in for an oral record, and start the treatment!

After the consultation, we will send a summary of the consultation with contact information so the patient has all the information we covered.

When all of the questions are answered and the patient is ready to go ahead with the treatment both physically and financially, we will book them in for a full-mouth, oral record, and start the treatment.

Where does the consultation take place?

We generally use the video conferencing app, Zoom, to conduct the meeting.

We can also do our meetings over other platforms such as Facebook video conference, WhatsApp, WeChat, or other platform if the patient prefers.

We are, generally, using the video conferencing app, Zoom, to conduct the meeting. The patient’s device must have a camera and a microphone (laptop or cellphone) which will allow us see and hear the patient.

We can also do our meetings over other platforms such as Facebook video conference, WhatsApp, WeChat, or other platform if the patient prefers.

The orthodontists at Pacific West Dental have plenty of flexibility for seeing patients virtually. We would like to keep patients safe from COVID-19 and at the same time not put their lives on hold and be able to start the treatment process virtually.

When this pandemic is over, and everyone’s life is back to normal, we will still keep this virtual consultation as we know that this brings value and flexibility to our patients’ busy schedules.

See What Our Patients Are Saying About Us

Hundreds of 5 Star Review from Happy Patients.
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Dec 2019 | Ina Cheng

A very beautiful office with professional staff

My daughter’s teeth are on its way to being perfect! Thank you, Dr. Wang and staff for being so attentive and efficient at each of our visits.

Dec 2019 | Stephanie Yeh

Just got my braces off and my teeth look amazing!

The doctors and staff are always super nice and friendly, I would definitely recommend if you’re looking to get braces!

Nov 2019 | Salwa Takar

Amazing team!!

They made my dream smile come to life. Huge shoutout to the amazing doctors and the staff especially Leighton since she saw my first smile

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June 2020 | Lili Xu

I'm glad I found such a professional dental office.

The staff is very enthusiastic and the dentists are very professional and responsible. It took me only ten months to complete my orthodontic work. It was perfect. Dr. Lee is super nice, patient and responsible

Nov 2019 | Shannon Tao

The clinic is also newly renovated and very beautiful.

My sister referred me to see Dr.Wang and I’m is happy I committed to changing the appearance of my teeth at this clinc. I love coming to my appointments and always look forward to seeing Maria and Dr.Wang!

Nov 2019 | Priyal Bhambra

I loved it here!

The staff here is so amazing, kind and understanding. I would definitely recommend everyone coming here !

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Book a Consultation

Get started todaY by calling us at 604-558-0993 (Vancouver) OR 604-501-0993 (sURREY), or by filling the form below.

During your initial consultation, we will understand your situation, perform a visual examination of your bite, recommend a treatment plan and answer any questions or concerns you may have.

Are You a New Patient?

Existing Patients – please use contact form