We are, generally, using the video conferencing app, Zoom, to conduct the meeting. The patient’s device must have a camera and a microphone (laptop or cellphone) which will allow us see and hear the patient.
We can also do our meetings over other platforms such as Facebook video conference, WhatsApp, WeChat, or other platform if the patient prefers.
The orthodontists at Pacific West Dental have plenty of flexibility for seeing patients virtually. We would like to keep patients safe from COVID-19 and at the same time not put their lives on hold and be able to start the treatment process virtually.
When this pandemic is over, and everyone’s life is back to normal, we will still keep this virtual consultation as we know that this brings value and flexibility to our patients’ busy schedules.