Important COVID-19 Update

Dear all,

I wish you all healthy and stay strong in this time of crisis.

As your orthodontist and a member of our community, we care each and every one in our neighbourhood and would like to continue to provide care when you need. If fact, our goal is to achieve the highest level of patient health and satisfaction, and contribute positively to our community.

We are doing our part in curbing the spread of COVID19 in our community by obeying health ministry and our dental regulatory college’s directive of maintaining proper social distancing and offering essential and emergency services only. 

We will still be available at both locations on a limited basis for emergency appointments. We will be there for you when you need us. We will be answering our phones. In addition, we will soon have the capability to conduct virtual appointments when appropriate. We will be available for you need both online and in physical location.

For patients with upcoming appointments, please know our team will be reaching out to each of you to get you rescheduled in a timely manner.

In the mean time, we appreciate your support and understanding as we work to keep our patients and team members safe during this crucial time!

Please stay safe, and stay home.

In case of emergency (Poking wire, broken retainer and any pain) and aligner pick up, you must call ahead and we will schedule you in ASAP.

Surrey 604-501-0993                   Vancouver 604-558-0993

At last, before visiting our office for emergency treatment or aligner pick up, we require you to have the following form filled up and sign at the office. It is essential that we are forth coming with our health status in order to keep all of our patients, staff and dentists safe. Thank you.

Best regards,
Pacificwest Dental Team

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